Shipping

How much is shipping?

We offer free 2-3 day shipping on all products within the continental USA. We also offer expedited options and international shipping for an additional cost. Please note: Shipping times are estimations.

What shipping methods do you offer?

We ship via USPS, UPS and FedEx. We offer the following methods:

• 2-3 day shipping via USPS/UPS (free within the continental USA)
• Expedited USPS Express or UPS 2 Day (at an additional cost)
• FedEx/UPS 1 Day shipping (at an additional cost)
• International (at an additional cost)

Do you have a minimum order?

Yes, we have a minimum order of $10.

Do you offer rush shipping?

Yes. If you're in the USA and need your order sooner than 3-5 business days, you can request expedited next day shipping at an additional cost.

How long does it take to process and ship my order?

We generally process and ship all orders on the same day we receive them as long as it’s before 3PM EST. If we receive an order after 3PM EST, we’ll process and ship it the next business day. We work very hard to hold this standard, although unforeseen circumstances can effect this.

How long does shipping take?

Depending on where you’re located within the USA, you’ll get your order in 3-5 business days from the date of purchase if you use the free shipping option. Of course, you’ll always get your order the next day if you pay for rush shipping.

For international shipments of any of our car bumper lips or other mods, customs can sometimes delay the package and take up to 60 days; however, most international buyers receive their order in 15-20 days.

Will you provide tracking information?

Of course! We’ll email you your tracking number as soon as your order ships.

Please note that our most affordable international shipping option is first class mail, which does not include door to door tracking. We recommend a priority mail option be selected at checkout for more tracking information during transit.

If I pay by credit card, will you charge my card right away?

Yes, we will charge your card in full as soon as you place your order.

Can you ship my order to multiple addresses?

Yes, we can, but you need to call or text us at 619-500-3669 to work something out.

Do you ship to Alaska, Hawaii, and US territories?

Yes, we do ship to these states and territories for an additional cost.

Do you ship to PO Boxes or APOs/FPOs?

Yes, if you select a USPS shipping method at checkout.

Do you ship internationally?

Yes. We can ship an order anywhere in the world at an additional cost.

A couple notes on international shipping:

• Our most affordable international shipping option is first class mail. This method is slow and does not include door to door tracking. We recommend a priority mail option to be selected at checkout for more tracking information during transit.
• International duties and taxes are the responsibility of the importer/buyer. Typically, this means you will need to visit your local post office to collect your package and pay any duties, taxes, or fees.
• If you chose first class mail as your shipping option, please do not call us for a tracking update. You will need to visit your local post office for information on your package.

Do you ship hazardous items?

No, USPS and FedEx won’t ship hazardous items. However, it’s not a concern at RIMiQ because none of our products are hazardous.

What happens if you ship the wrong part?

This rarely happens, but if it does, we’ll apologize for our mistake and then send you the correct part ASAP.

What happens if the part is damaged during shipping?

Please call us right away at 619-500-3669. Please take photos and keep the damaged box so we can get the carrier (USPS or FedEx) to reimburse us.

How can I be sure you’re shipping me parts that will fit my vehicle?

All of our products are universal fit, so there should not be any fitment issues for any vehicle.

What happens if the part doesn’t fit my vehicle?

All of our products are universal fit, so there shouldn't be any problems with fitment. However, if you've run out of product, please contact us, and we'll work with you to get any additional length you might need.

What if my address changes before my order ships? Can I change where you send my shipment?

Please call us right away. If your order hasn’t shipped, we can change the address. If your order has already shipped, you’ll have to contact the carrier and see if they can reroute it to your new address.

What if I never receive an order?

Please check the status of your shipment with the tracking number you were provided. If it’s marked as delivered but you don’t have it, please give us a call.

What happens if I refuse the shipment?

The shipment will be returned to us and we’ll charge you a fee for the inconvenience. If you’ve decided that you no longer want your order, please accept the shipment and then return it to us by following the steps outlined in our Return Policy.