Lifetime warranty - Valid for one replacement for the original wheels the trim was purchased for. There is a domestic shipping fee of $12 or an international shipping of the actual cost (estimated at the time of replacement). Limited to PROTECTiQ PRO and at the discretion of RIMiQ. We reserve the right to deny any claim.
At RimIQ, we take great pride in our products. When we manufacture our lip spoilers and other parts, we utilize the best design, the highest quality materials, and a rigorous quality assurance process in order to offer our customers the most durable lip spoilers and related products on the market.
Your RIMiQ product is built to last a lifetime, but in the rare instance that an issue arises, we have you covered.
NOTE: Our guarantee is effective January 1st, 2019. Orders placed before this date are not eligible for warranty replacement, but may be eligible for a discount replacement under our old policy. Contact us for more info.
At RIMiQ, creating quality parts is our utmost priority. We take great pride in all the work that goes into manufacturing our world-class products. We invest in continuous research and development to ensure quality and innovation without compromising on the high standards our customers have come to expect.
We have a stringent quality control and testing process in place, so our products are incredibly durable and will serve you for a long time.
If you are ever dissatisfied with one of our products, please contact us and we’ll work with you. We’ll ask you to send the product to us for inspection. If we can verify that the product isn’t up to our standards by no fault of your own, we can provide a replacement for $12 per 10 feet of material, which covers shipping and handling for the replacement. The guarantee is limited to one replacement only.
This guarantee is valid under the following terms and conditions:
We take customer satisfaction very seriously, and we stand behind the quality, design, and workmanship of every product we sell. Even if we can't offer you a replacement or deep discount under the terms of our guarantee above, we may still offer you a smaller discount for your trouble. For example:
Click here to contact us if you’re experiencing issues with a new RIMiQ product you have purchased in the last year.
This guarantee cannot be confused with a warranty. A discount is not guaranteed. It is up to RIMiQ to determine, through its sole discretion, if the product is defective in materials or workmanship. The decision to provide a discount, as well as the amount of the discount, is determined on a case-by-case basis.
This guarantee is in lieu of any other guarantee, expressed or implied. It includes a discount for a replacement of the defective part, if applicable. It does not include installation labor, nor does it cover any consequential damages due to failure of the component.